Shimmery Statement Danglers - The Silver Charm Collection

Shipping Info

The Shopping Tree delivers Worldwide. We have partnered with best logistics services to ensure that your products are handled professionally and delivered on time.

Order Dispatch
We usually process and dispatch the orders within 2 working days.
In case of any delays in processing of your order, we will get in touch with you and inform you regarding any possible delays.

Order Tracking
You will be informed via email and WhatsApp about the tracking details of your order once your order is shipped.

Order Delivery

Domestic Orders (India) :
Our logistics partner usually deliver the shipment in 2-3 days for metro cities and 3-5 days for non-metro cities from the time we dispatch your order.

International orders (Outside of India) :

Every package goes from one checkpoint to another before it gets delivered to you safely, the process takes time but the travel is quick.
You can expect your package within 6-1 working days from your order date.  

Return & Exchange Policy

 We offer hassle free returns and exchange with no questions asked. You have 3 days from the date of delivery to request for the Return/Exchange. Kindly proceed to send the product back at our Warehouse after notifying us on our email or WhatsApp. We will not be able to assist you with any information regarding returns or exchange on Instagram DM or any other email or contact number apart from the one mentioned on this page. support@theshoppingtree.in 

*Ensure that the following address is securely pasted on the return package along with your Full Name and Order ID*

The Shopping Tree

H-10A, 3^rd Floor,

Street No.1, Near Sanjay Park,

Shakarpur, New Delhi - 110092

Phone Number: +91 81782-87323

Please note:

• UNBOXING VIDEO* is mandatory in case of any Return/Exchange request.
• WE CANNOT ARRANGE A RETURN PICKUP FOR YOU UNLESS YOU HAVE RECEIVED A DAMAGED OR WRONG PRODUCT.
• Products purchased during ANY SALE is NON-REFUNDABLE. You can only exchange it with some other product or ask for a coupon code of the same value you have paid. 
• The to and fro courier cost will be borne by you if you wish to return the product. Additionally, there is a shipping fee of ₹100/- for sending the product from our side, which you will need to bear.
• For exchange we shall provide you with a unique code once we receive the order back at our warehouse. We shall only provide the value paid for the product returned and not any shipping if applicable. This process can take up to 10 working days upon receiving your order back at our warehouse.
• Kindly allow 5-7 days from the delivery date for the returns to be processed and the Coupon Code/ Credit Note to be shared with you. 
• PLEASE NOTE:WE DO NOT HAVE ANY REFUND POLICY. PLEASE REFRAIN FROM IMPULSIVE BUYING. 
• Payments made with COD option / Prepaid Option WILL RECEIVE A COUPON CODE WORTH THE SAME AMOUNT AS YOUR PRODUCT VALUE WHICH YOU CAN USE WITHIN 90 DAYS OF ISSUANCE. NO REFUND ON COD OR PREPAID ORDERS.
• Please return your products unused in the same condition as you received it. If the products are found to be used or damaged we will not be able to refund your money or help you with exchange.
• Feel free to get in touch with us if you have any doubts or you want further assistance by emailing us at support@theshoppingtree.in or send us a message on WhatsApp +91 8178287323. All your queries will be solved between
  • Monday-Saturday, 11:00am-5:00pm.All pending queries will be solved the next day. 
  • We do not work on SUNDAY or on National Holidays.
• WE CANNOT HELP YOU ON INSTAGRAM DM OR FACEBOOK MESSAGE for all order related queries. kindly Whatsapp us or email us with your query. 
• We request you to keep all your communication with us either on email, or on WhatsApp for all your order related queries.
• Cancellations will only be possible till the order has not been dispatched from our warehouse. 

How to shoot an Unboxing Video?

Start the video from showing a 360 degree view of the parcel in packed condition so as to confirm the parcel is not tampered before. Open the package and the products in front on the camera itself without taking the screen away from the parcel. Check the products in the parcel and if any damage is found, show it in the camera before you switch off the camera.